Khi kh\u00e1ch h\u00e0ng \u0111\u00e3 xin tr\u1ee3 gi\u00fap qua ph\u1ea7n m\u1ec1m live chat t\u1ee9c l\u00e0 h\u1ecd s\u1eb5n s\u00e0ng \u0111\u1ec3 nghe c\u00e2u tr\u1ea3 l\u1eddi. V\u00e0 \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ngay t\u1ee9c th\u00ec. T\u0103ng kh\u1ea3 n\u0103ng ch\u1ed1t sale r\u1ea5t cao, sau \u0111\u00e2y Vietbrands s\u1ebd \u0111\u01b0a ra danh s\u00e1ch nh\u1eefng ph\u1ea7n m\u1ec1m live chat t\u00edch h\u1ee3p v\u00e0o website \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn \u0111\u01b0\u1ee3c ph\u1ea7n m\u1ec1m ph\u00f9 h\u1ee3p cho website v\u00e0 nhu c\u1ea7u c\u1ee7a m\u00ecnh<\/p>\n\n\n\n
Kh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c h\u1ed9i tho\u1ea1i hay s\u1ed1 d\u00f2ng chat
\nXu\u1ea5t b\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch chi ti\u1ebft
\nKh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3
\nQu\u1ea3n l\u00fd v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1c h\u00e0ng b\u1eb1ng phi\u1ebfu (ticket) c\u00f3 t\u00ednh h\u1ec7 th\u1ed1ng v\u00e0 hi\u1ec7u qu\u1ea3
\nG\u1eedi \u0111o\u1ea1n chat t\u1ef1 \u0111\u1ed9ng theo l\u1ecbch<\/p>\n\n\n\n
\u0110\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng
\nT\u1ef1 \u0111\u1ed9ng h\u00f3a ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng
\nQuan s\u00e1t l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng
\nPh\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng v\u1edbi th\u1ebb Tag
\nQuan s\u00e1t kh\u00e1ch truy c\u1eadp
\nT\u00ednh n\u0103ng Capture leads \u2013 N\u1eafm b\u1eaft kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng
\nT\u00ednh n\u0103ng Email Automation \u2013 G\u1eedi email t\u1ef1 \u0111\u1ed9ng cho kh\u00e1ch h\u00e0ng
\nT\u00ednh n\u0103ng Custom User Attribute \u2013 Tr\u01b0\u1eddng d\u1eef li\u1ec7u
\nUser Report- Th\u1ed1ng k\u00ea Users \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 t\u01b0\u01a1ng t\u00e1c c\u1ee7a b\u1ea1n<\/p>\n\n\n\n
Theo d\u00f5i v\u00e0 gi\u00e1m s\u00e1t h\u00e0nh vi truy c\u1eadp c\u1ee7a kh\u00e1ch tr\u00ean website
\nGi\u1eef k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng ngay c\u1ea3 khi r\u1eddi v\u0103n ph\u00f2ng
\nNh\u1eadn th\u00f4ng tin kh\u00e1ch h\u00e0ng qua SMS\/Email
\nT\u1ea1o ra c\u1eeda s\u1ed5 chat theo phong c\u00e1ch ri\u00eang c\u1ee7a b\u1ea1n
\nC\u00e0i \u0111\u1eb7t vChat c\u1ef1c nhanh
\nQu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 th\u00f4ng minh
\nT\u00edch h\u1ee3p c\u00e1c \u1ee9ng d\u1ee5ng t\u0103ng thu – gi\u1ea3m chi tr\u00ean vChat Store<\/p>\n\n\n\n
Live chat, Messenger v\u00e0 email chung m\u1ed9t ch\u1ed7
\nKh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 cu\u1ed9c h\u1ed9i tho\u1ea1i v\u00e0 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 c\u00f9ng l\u00fac
\nH\u1ed7 tr\u1ee3 \u0111a n\u1ec1n t\u1ea3ng v\u00e0 \u0111a ng\u00f4n ng\u1eef
\nT\u00f9y bi\u1ebfn khung chat cho ph\u00f9 h\u1ee3p v\u1edbi thi\u1ebft k\u1ebf c\u1ee7a website
\nLi\u00ean k\u1ebft v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba<\/p>\n\n\n\n
Nhi\u1ec1u t\u00f9y ch\u1ec9nh widget \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi thi\u1ebft k\u1ebf c\u1ee7a website
\nNhi\u1ec1u d\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 li\u00ean k\u1ebft, t\u00edch h\u1ee3p v\u00e0o h\u1ec7 th\u1ed1ng
\nPh\u00e2n quy\u1ec1n t\u00e0i kho\u1ea3n nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3
\n\u0110o\u1ea1n chat so\u1ea1n s\u1eb5n<\/p>\n\n\n\n
T\u1ed1i \u0111a 3 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 c\u00f9ng m\u1ed9t l\u00fac
\nKh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c h\u1ed9i tho\u1ea1i v\u00e0 l\u1ecbch s\u1eed chat
\nNhi\u1ec1u l\u1ef1a ch\u1ecdn t\u00f9y bi\u1ebfn khung chat v\u00e0 ch\u1eef
\nM\u00e0n h\u00ecnh ch\u00ednh (homescreen) hi\u1ec3n th\u1ecb \u0111\u00e1p \u00e1n cho nh\u1eefng c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p c\u1ee7a kh\u00e1ch h\u00e0ng, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nhanh ch\u00f3ng, kh\u00f4ng c\u1ea7n \u0111\u1ebfn h\u1ed7 tr\u1ee3
\nH\u01a1n 600 c\u00f4ng th\u1ee9c Zap c\u1ee7a Zapier gi\u00fap li\u00ean k\u1ebft v\u1edbi nhi\u1ec1u d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba<\/p>\n\n\n\n
Kh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 nh\u01b0ng ch\u1ec9 c\u00f3 5 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c tr\u1ef1c tuy\u1ebfn c\u00f9ng l\u00fac
\nKh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 cu\u1ed9c h\u1ed9i tho\u1ea1i v\u00e0 l\u1ecbch s\u1eed chat
\nKh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 website \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5
\nTin nh\u1eafn offline
\nChat nh\u00f3m
\nThu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng
\nT\u00f9y bi\u1ebfn khung chat
\nB\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u chuy\u00ean s\u00e2u<\/p>\n\n\n\n
S\u1ed1 l\u01b0\u1ee3ng \u0111o\u1ea1n chat v\u00e0 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 v\u00f4 h\u1ea1n
\nTh\u00f4ng tin kh\u00e1ch h\u00e0ng, kh\u00f3a ng\u01b0\u1eddi d\u00f9ng spam
\nGhi ch\u00fa cho t\u1eebng kh\u00e1ch h\u00e0ng
\nChuy\u1ec3n c\u00e2u h\u1ecfi sang nh\u00e2n vi\u00ean kh\u00e1c c\u00f3 th\u1ea9m quy\u1ec1n
\nPhi\u1ebfu \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/p>\n\n\n\n
\u0110\u00e1nh d\u1ea5u c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i b\u1eb1ng m\u00e0u s\u1eafc kh\u00e1c nhau
\nC\u00e1c \u0111o\u1ea1n tr\u1ea3 l\u1eddi nhanh ti\u1ec7n l\u1ee3i, \u0111\u01b0\u1ee3c gom nh\u00f3m v\u00e0 c\u00f3 th\u1ec3 t\u00f9y ch\u1ec9nh \u0111\u01b0\u1ee3c
\nC\u00f4ng c\u1ee5 d\u1ecbch t\u1ee9c th\u1eddi h\u01a1n 90 ng\u00f4n ng\u1eef
\nTheo d\u00f5i th\u00f4ng tin v\u00e0 c\u00e1c k\u1ebft n\u1ed1i m\u1ea1ng x\u00e3 h\u1ed9i c\u1ee7a kh\u00e1ch h\u00e0ng
\n\u0110\u00e1nh gi\u00e1 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/p>\n\n\n\n
Li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd, c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng m\u1ea1nh m\u1ebd c\u1ee7a Slack v\u00e0 nh\u1eefng d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba
\nKh\u00f4ng gi\u1edbi h\u1ea1n chat hay nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3
\nTh\u00f4ng b\u00e1o nh\u00f3m h\u1ed7 tr\u1ee3 \u0111\u00e3 offline\/online tr\u00ean khung chat
\nT\u1ef1 \u0111\u1ed9ng chat v\u1edbi kh\u00e1ch h\u00e0ng sau m\u1ed9t qu\u1ea3ng th\u1eddi gian ch\u1ec9 \u0111\u1ecbnh, khuy\u1ebfn kh\u00edch h\u1ecd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng
\nH\u1ed7 tr\u1ee3 t\u00f9y bi\u1ebfn khung chat v\u00e0 \u0111a ng\u00f4n ng\u1eef<\/p>\n","protected":false},"excerpt":{"rendered":"
Ph\u1ea7n m\u1ec1n chat mi\u1ec5n ph\u00ed cho website<\/p>\n","protected":false},"author":7,"featured_media":10844,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1247,1248,1250],"class_list":["post-10843","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-phan-mem-chat","tag-phan-mem-live-chat","tag-ung-dung-chat-truc-tuyen"],"_links":{"self":[{"href":"https:\/\/vietbrands.vn\/index.php?rest_route=\/wp\/v2\/posts\/10843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vietbrands.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vietbrands.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vietbrands.vn\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/vietbrands.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10843"}],"version-history":[{"count":0,"href":"https:\/\/vietbrands.vn\/index.php?rest_route=\/wp\/v2\/posts\/10843\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vietbrands.vn\/index.php?rest_route=\/wp\/v2\/media\/10844"}],"wp:attachment":[{"href":"https:\/\/vietbrands.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vietbrands.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vietbrands.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}